ICICI Securities powers its digital transformation to a digitally integrated financial marketplace with AWS and Oneture Technologies

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Historical market data dissemination for Algo Traders and Technical Analysis 

Historical and real-time tick data has become increasingly important for research, back-testing of strategies, and verification of internal data. However, collecting, storing, and disseminating such large data sets at a high frequency in real time requires substantial infrastructure and resources. Our client’s historical Data-On-Demand provides easy and flexible access to high-quality and reliable historical data across exchanges – across equity, derivatives, commodity, and currency markets — all through the cloud.

Our client along with Oneture conceptualized and built a highly scalable and robust architecture that allows our client’s Web and Mobile App as well as API and SDK users to consume the OHLC candle data via both API and WebSocket.

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APIfication for Capital Broking Platform

There is a growing population of tech-savvy retail investors and Algo traders who wish to personalize their investment experience; our client in collaboration with AWS and Oneture developed a set of core APIs and SDKs that provides capabilities required for third parties to build and run proprietary investment strategies at scale.

"Through API-fication, we exposed legacy services and data in a standard reusable format. This allowed our customers, third-party and internal apps to consume business functionality in a secured manner.", claims the client CTO.

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A Real-time high-performance market data dissemination platform

Clients' aim was to drive business agility, streamline operations, reduce costs and build platform capability to execute millions of trades in seconds. The first piece taken up in this direction was to disseminate data as soon as it arrived from exchanges. Oneture helped client to Modernize the market data dissemination system for greater efficiency and burst handling to serve millions of retail traders and partners across markets.

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KYC process transformation using AI/ML

Due to stringent regulatory requirements and due diligence in the Financial world, the customer onboarding process has become increasingly complex and important too. Unless the process is flawless from start to finish, it can make or break a user’s impression of the client company.

our client improved this process by collaborating with Oneture and AWS ProServ team to reduce customer dropouts by transforming its user onboarding platform leveraging AWS native AI/ML services automating data extraction and verification of documents like Aadhar, pan, passport, and voter id.

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SuperApp – an all-in-one trading & investing App

Our client in collaboration with Oneture built the Super App which is an advanced investing and trading platform designed to simplify the investment process. The app provides a simplified user interface and access to various stock market products like shares, mutual funds, bonds, F&O, commodities, and currencies can also learn about the latest IPO releases, trending stocks, access to over 50 products and services like Equity, Mutual Funds, Derivatives,F&O, Currency, Commodity, ETF, Insurance, IPOs, Corporate Fixed Deposits, Loans, NPS, etc. It also provides advanced features like Instant Money Credit within 5 minutes of selling shares with the e-ATM facility, BNPL facility to trade shares and stocks using MTF (Margin Trading Funding) anytime within 365 days, at attractive interest rates.

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Hyper Automation – Dispute Resolutions and Reconciliation

Oneture Design, Developed and Launched a real-time automation platform to handle ~100000 ATM cash withdrawal/deposit-related customer complains per month, they are raised as a dispute by the bank and MSP and gets passed on to CMS for resolution.  The bulk of the disputes comes via email with various attachments in zip files. Each email typically consists of anywhere between 20-450 disputes along with EJ files i.e ATM machine generated transaction log files. With RMS Automation system all the manual tasks involving hours job are fully automated and parallelized using three modules Email Bot, Ticket Bot, and Rule Engine.

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End-to-end intelligent document processing

The client eventually receives 25 thousand emails with attached documents of indent receipts daily. Client needed to automate the process of relevant data extraction which required to create bot which can support variety of document formats. Oneture built a custom solution that could extract data from documents of various sizes, layouts and formats at scale. This data extraction solution uses combination of low cost open source tools and advanced ML techniques. This solution helped the client meet all processing SLAs with business-ready information on a day-to-day basis resulting in significant reconciliation accuracy as well as huge cost and time savings

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OTC Mobile app and SaaS solution for client and its customer

As a CRA, compliance with RBI’s ATM operations safety and security guidelines was the key priority. Thousands of field staff/custodians use this Mobile App to securely receive One Time Code to open ATM locks. It supports various measures to ensure safety and security – face detection and comparison, encryption /decryption, binding of IMEI, MacID and SIM of the phone, image and video capture, audit logs, expiry time settings for codes, lat-long geofencing checks, end of the checks and balances. Oneture developed both mobile app, backend services and later SaaSified the system to productize it for client.

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ATM Cash Audit App Modernization 

Currently, the auditing process of client involves manual intervention, where the auditor has to fill up the checklist form, collate all the information in a spreadsheet and submit it to the management. Oneture worked with client to modernize the system by developing a web application for administrators and senior management to dynamically create, edit, and delete Audit Form templates and track auditor and dealer responses against each audit. Oneture will also be building a DevOps pipeline leveraging AWS CI/CD pipeline to streamline the development and integration and provide a reference standard for all future projects.

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Customer 360 for Indian Private Sector bank

Banks need to establish customer-facing teams and start tracking structured and unstructured data for capturing, analyzing, and responding to the generated insights.

Relationship managers need such a Customer 360 platform to track their portfolio, account balance trends, find every transactional activity of their customer’s account in a few clicks and update data about recent conversations, etc. in order to maintain a good relationship with the customer. By collecting various pieces of the customer journey, a business can start to get a clearer picture of how customers may act and relationship managers can take action accordingly.

Oneture solved the most challenging technical problems of building the platform, which included super-fast data processing and developing a highly optimized web application for graphical visualization and tabulated data retrieval in the minimum possible time.

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Building a data lake and ETL pipelines for full-stack financial services provider

The client's biggest challenge was to consolidate all its different datasets and build systems and processes that seamlessly manage quick and secure access to the fast-growing datasets and to upgrade to a big data architecture to support multiple analytics use cases like customer retention, risk, and fraud analytics. Oneture built a unified view of diverse data sources (data lake), established stable data pipelines leading to marked improvements in operational performance across dashboards and reporting and an environment ready for advanced analytics. Oneture also designed hybrid cloud platform for multi-cloud connectivity that in order to connect to Eko’s Data Center and have the datalake components communicate with it. Apart from this Oneture team also recommend best practices / requirements for data encryption, access and other governance concerns.

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RPA for a leading technology based e-broking and wealth management company

Our client was struggling with three major challenges a) their initial RPA automation effort made them feel stuck with little to no ROI b) ever-increasing pressures on fee structures due to steep competition from discount brokers limiting any further headcount growth c) exponential growth in a number of new accounts and volume of transactions putting tremendous pressure on the operations team. Client’s objective was to focus on simplification and overcome these challenges by automating middle and back operations at speed. As an RPA trusted partner, Oneture is responsible for jointly identifying, assessing, and implementing RPA use cases in the broader context of digital transformation. The developed automation have streamlined these processes so that it no longer requires employee labor. The RPA solutions helped the client meet all processing SLAs with significant accuracy as well as huge cost, FTE benefit, and time savings; with negligible human intervention thereby reducing human errors and improving the overall performance of the company.

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Developing Payments Platform for Benow (Cashless Technologies)

To build a complete Digital Payments Platform that is easy to use, future-proof, and supports both offline and online businesses across India. Platform, which supports a wide array of payment modes, plug and play an array of customized products for various business segments of all sizes and also provides SDK/API integration with partners. Client wanted to focus on how merchants, customers interact with the product and services by offering exceptional & robust digital payment platform. Being a digital payment transaction platform, Benow needed a solution that operates at very large scale and provide high throughput, massive storage scalability, and high availability. Oneture have been through the journey of co-creating a basic prototype to scaling the platform and then sustaining it

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Platform to promote “EMI Installments” across Banks, eCommerce and Payment gateway ecosystem

“EMI Installments” are experiencing increased demand worldwide, as they deliver significant value to all participants in the payments ecosystem. Financial institutions, digital giants, social platforms, and third-party service providers are leveraging real-time payment technology to offer a variety of solutions, including person-to-person (P2P) payments and business-to-consumer (B2C) disbursements. Banks already use such services to get the data scrubbing done to run pre-qualified offer campaigns for various products like EMI on debit card, personal loans, home loans etc. Oneture helped the client across use case refinement, product management, AWS Cloud Architecture and Services, API based integration with banks, e-commerce companies and internal applications and Python based business logic.

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Big Data Solution for a leading InsureTech provider

India’s leading personalized insurance platform plans to setup skills, infrastructure, technologies and operations in place to leverage data that it possesses or can harness from public domains with the objective of becoming a data-driven organization. Oneture's objective of this solution is to give the customer a faster big-data enabled CRM for carrying out their advanced analytics on their data in addition to regular operational tasks and cheaper implementation of new analytical models to improve customer experience by offering the right product to the right customer at the right time and Increase operational efficiency by using templates in respective data processes.

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Big Data solution for one of India’s fastest-growing private sector bank

Client required to set up a big data analytics platform on the cloud to enable the bank towards better data-driven decisions. The platform built by Oneture team was able to collect, store and process myriad data feeds (transactional, semi-structured, unstructured, batch, stream etc.) to enable advanced analytics. This solution has given the customer their own development and deployment platform for big data analytics to help them provide solutions to many of their existing problems and challenges. Better visibility of risk/fraud by continuously looking for anomalies in data. Considering one of the use-case, it has helped the customer to save many man-hours in manually identifying these suspicious transactions and other related details. This has saved tremendous efforts and time of the firm.

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Real-time alert and notification platform for financial markets

Stock trading can become more flexible and faster if traders are notified of significant events of their choice through custom alerts and notification capabilities. Trading alerts are automatic and customizable notifications sent to you whenever your specifications are triggered. Oneture built a solution that allows traders to set alerts for all stocks, bonds, commodities, F&O contracts and currencies across exchanges based on user-defined conditions using simple, easy-to-use operators. With this platform, you as a trader will never miss out on market movements or financial events. With the success of basic events, the client is planning to extend this capability to include economic events, technical charting, and research alerts and move into the subscriptions-based model.

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Strategy & solution consulting to build a data-driven marketing program

One of the largest Asset Management Company in India which offers wide range of savings and investment product across asset classes to retail and institutional customers. Due to increasing competition, emergence of discount brokers etc., the client has been losing market share for the past two years. The fund house recently launched number of equity funds to plug gaps in its product basket and to increase the market share, get new investors into its fold and shrug off the negative image caused by underperformance of its key schemes.Oneture executed two marketing campaign (Cross sale & Up sale) in few weeks by identifying quick wins solutions rather than waiting for 5-6 months to implement the complete solution. Oneture also selected best fit solution for client’s immediate needs in Marketing Automation, CDP, Data Platform and Personalization by evaluating by 22 techno-commercials proposals.

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Load testing of a stock trading platform under a huge concurrent user load with rate-limiting capability

Financial Markets players needs to protect their trading platforms against the stock market's euphoric highs and depressing lows using risk-based load testing. The Client was under tremendous pressure to get this done, regulator had set a stringent deadline to meet. Oneture understood the client’s requirement and proposed load testing with an objective of crossing 5,00,000 requests per minute to simulate actual production traffic of active users. The load was scaled incrementally to reach peak by iterating in each round with 2 times number of concurrent users from previous round along with required throughput controller configuration, based on the findings of previous tests. Client could successfully assess the key bottleneck areas during peak load which included hardware related issues of on-premises servers, load balancer routing algorithm fault, unnecessary DB service calls etc. 

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